F.A.Q. ID 18
The Client of Public ShareFolder was complete deinstalled. When start Outlook® I get an error message that the server cannot be connected. How can I deinstall the client completely?
There is probably still a referenc in the Outlook® profile present, on which the deinstallation has unfortunately no influence
Proceeding under Outlook® 98 or Outlook® 2000:
Start Outlook® and select under Tools -> Services
On the register card of "services" no service with name "Public ShareFolder" should be listed anymore. If yes, delete this please
Start Outlook® and select under Tools -> Addressbook -> Tool -> Options.
Please delete here all references to contact folders that was linked to a “Public Folder”.
Proceeding under Outlook® 2002 or Outlook® 2003:
Start Outlook® and select under Files / "Data -> Datafilemanagement"
No service with name "Public ShareFolder" should be listed anymore. If yes, delete this please
Close the windows „Data -> Datafilemanagement".
Start Outlook® and select under Tools -> email accounts
Select " Show or edit existing files or Addressbooks ".
Click on “Further”
Select now "Outlook®Addressbook".
Click on the button: “Change“
Please delete here all references to contact folders that was linked to a “Public Folder”.
