F.A.Q. ID 63

Why does Outlook 2003 not start after I installed Public ShareFolder as Windows service?


This is a bug of Outlook 2003.

Please download Service Pack 2 for Office 2003:
http://office.microsoft.com/en-us/officeupdate/default.aspx

and set this registry key:
"Start/run/regedit" =">" click on "OK"
="==========================

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.\Outlook\Options\General]

"AddUserToServiceSecurity"="dword:00000001
=============================
This key has to be set per Windows user!

Related Knowledge Base Articles:
http://support.microsoft.com/?kbid=885868

This can apply only with Outlook 2003 and Public ShareFolder as Windows Service.